Frequently Asked Questions

Your advice uses established bike-fit methods, including LeMond/Hamley for saddle height. It is a starting point to test on your bike. Extra measurements add context.

You need two required measurements: your height and inseam length. For improved accuracy, we also accept optional measurements including torso length, arm length, and shoulder width. See our measurement guide for detailed instructions.

You need a tape measure and a flat wall. For the inseam measurement, a hardcover book is helpful. All measurements can be taken at home.

We support road bikes, gravel bikes, mountain bikes, time trial or triathlon bikes, city or commuter bikes, and touring bikes. Each bike type uses category-specific fitting logic.

A free account stores 1 bike. An annual plan (€21.50 per year) lets you fit and compare all your bikes. You get 2 gift measurements per subscription year.

Your flexibility score adjusts bar drop, saddle height, and reach. Riders with limited flexibility get a more upright position with less bar drop, while flexible riders can sustain more aggressive positions.

Your fit report includes saddle height, saddle setback, handlebar drop, reach, stem length and angle, crank length, handlebar width, frame size recommendation, and a prioritized adjustment guide.

Yes, you can email your fit report directly from the results page.

Yes. The PDF of your latest report is available with every account, including free accounts. A single fit (€13.50) or annual plan (€21.50 per year) also includes the full adjustment plan in your report.

You get everything in the annual plan plus one personal bike-fit appointment. Contact us to discuss the location, duration and appointment terms. The appointment is a one-off. After the first year (€234.50), it renews as a regular annual plan for €21.50 per year. You can cancel online. If you have bought a single measurement or have an annual plan, you can also buy just an appointment for €209.50.

No. There is currently no public money-back guarantee claim on BikeFitBoost.

Within six months of buying a single measurement or redeeming a gift, your first annual plan costs €9.50, then €21.50 per year. The discount is applied automatically if you are eligible. You can cancel online in Settings.